Digital Citizenship: Addressing Appropriate Technology Behavior

Ribble , M. & Bailey D. & Ross T. (2004). Digital citizenship: addressing appropriate technology behavior. Learning and Leading with Technology 32(1), 7-11

Digital Citizenship can be described as the common behavior revolving around the use of technology, of which nine general areas of behavior have been identified: etiquette, communication, education, access, commerce, responsibility, rights, safety and security.

Etiquette: refers to the standards for personal behavior concerning technology. As a result of the ever-changing environment of electronics, not all of the rules have been established in regards to digital etiquette; however, generally one should use the same manners of conduct as one uses in a face-to-face setting and remember that everyone is a role model. An example of inappropriate etiquette is answering the phone while talking to another person; this is rude and inconsiderate to the person that is present. Other examples are, but not limited to: the language used in emails, texting during a lecture, or using technology during class for business not pertaining to the lesson.

Communication: is the exchange of information electronically, essentially a digital conversation. Technology has had a negative effect on the writing style of many students, as they use slang, abbreviations, and poor grammar, similar to that used in text messages, instant messages, and emails, in school assignments. Educating students on the etiquette of electronic communication, in conjunction with establishing the difference between different formalities in various types of writing is necessary in this digital age. Moreover, utilizing various forms of digital communication in the classroom will give teachers the opportunity to model appropriate behavior; meanwhile, giving the students a safe environment to practice and learn these teachings.